Ronnie Teja immigrated to Vancouver, Canada in 2008. He was 22. Fast-forward to 2020 and he owns and operates a thriving ecommerce company that sells men's watches and related accessories across 15 websites, including Branzio.com. His team consists of 30 employees in a dozen countries. We spoke with him about launching his company, acquiring websites, and the challenges of managing it remotely.

Ecommerce Conversations, by Practical Ecommerce

Canada-based Entrepreneur Scales to 15 Websites, 30 Remote Employees

The rise of Amazon has prompted some observers to suggest independent ecommerce merchants are threatened. Rick Wilson, CEO of Miva, the ecommerce platform, disagrees. He says independent ecommerce is thriving. His new book "Dragon Proof Ecommerce," offers a roadmap for continued growth.

Miva CEO on Thriving in an Amazon-dominant Market

Anyone who has purchased used books on Amazon likely encountered Thrift Books. It launched in 2003 as a pure-play Amazon seller. It's now the largest used-book seller in the world. Its CEO, Mike Ward, has been with the company since inception. We recently spoke with him about the company, the industry, and the logistics of selling tens of millions of books every year.

Thrift Books CEO on $150 Million of Annual Used Book Sales

This is the final episode in my "Building an Ecommerce Business" series.  I've hosted 18 amazing guests who have provided much insight into launching, growing, and selling an ecommerce business. There is no right way to do that. You'll likely find success, however, if you focus on three primary functions: vision, execution, and cash flow.

Building an Ecommerce Business, Part 19: Just Do It

Launching and then growing an ecommerce business can be both exciting and stressful. Many entrepreneurs hope to someday sell their companies. For this installment in my series on building an ecommerce business, I spoke with Michael Jackness. He is the owner of Terran, a multi-brand ecommerce company. Jackness has sold several ecommerce sites. In this conversation, we discussed the latest sale, and why he made that decision.

Building an Ecommerce Business, Part 18: Selling the Company

An engaged, passionate community around an ecommerce business can drive referrals, loyalty, and repeat sales. But developing and growing that community is not always easy. For this episode in my series on building an ecommerce business from the ground up, I spoke with Andrew Youderian. He's the founder of eCommerceFuel, a popular, private community of ecommerce merchants who communicate via an online forum and, also, at meetups and at an annual conference.

Building an Ecommerce Business, Part 17: Growing a Community

Selling manufactured goods directly to consumers, with no retail middlemen, has exploded on the internet. An entrepreneur with an idea for an original product can design it, find a manufacturer for it, and sell it online. I'm the founder of Beardbrand, an ecommerce business in Austin, Texas that focuses on beard care and men's grooming. This is episode 16 in my series on building an ecommerce business from the ground up. For this installment, I spoke with Jimmy Hayes, the co-founder of Minaal, a manufacturer of "bags and gear for life on the move."

Building an Ecommerce Business, Part 16: Custom Manufacturing

Content marketing for ecommerce businesses is much more than a sales pitch.  Done well, it connects with prospective customers and tells the story of a brand. In this episode 15 of my series on building an ecommerce business from the ground up, I spoke with Andrew Snavely, the founder of Primer, an online magazine, and Ryan Hunter Masters, the founder of Show Her Off, and a dance instruction site.

Building an Ecommerce Business, Part 15: Content Essentials

A successful campaign on Kickstarter, the crowdfunding platform, can help validate a business and a product. Catherine Lavery, the founder of BestSelf, a producer of productivity journals and tools, used Kickstarter in 2015 to launch the company. She describes the process to host Eric Bandholz, the founder of Beardbrand.

Building an Ecommerce Business, Part 14: Using Kickstarter

Launching an ecommerce business takes perseverance, passion, and, typically, money. Raising that money can be time-consuming and frustrating. For this interview, I spoke with Joshua Bingaman and Brad Day. Bingaman is the founder of creative director of Helm Boots, an Austin, Texas-based manufacturer and seller of hand-crafted leather boots. Day is the company's president.  We discussed the process of evolving from a start-up, bootstrapped company to one that needs investors, money, and structure.

Building an Ecommerce Business, Part 13: Raising Money

Shakil Prasla is co-founder of Pro Click Ventures, a holding company that owns and operates 12 ecommerce businesses. He speaks with host Eric Bandholz, founder of Beardbrand, on his process for evaluating, acquiring, and managing multiple firms.

Building an Ecommerce Business, Part 12: Acquiring Companies

A fundamental decision for many ecommerce entrepreneurs is whether to sell on Amazon. The potential is high but the competition is increasing tough. For this installment 11 in my series on building an ecommerce business, I spoke with Mike Tecku, co-founder of Sky Solutions, which manufactures and sells Sky Mats, a floormat, in high volume on Amazon's marketplace.

Building an Ecommerce Business, Part 11: Selling on Amazon

Selling apparel online is notoriously competitive. The margins are thin, typically. Inventory management can be complicated with hundreds of SKUs for size and color and styles. This is episode 10 in my series on building an ecommerce business from the ground up. For this installment, I spoke with Mike Schwarz, founder of RibbedTee, a Los Angeles-based manufacturer and retailer of men's undershirts and underwear.

Building an Ecommerce Business, Part 10: Apparel Sales, Manufacturing

Many ecommerce businesses spend large amounts of money generating video content that few consumers watch. But with the right mindset and strategy, viewers will engage with your videos. YouTube could become a successful channel for your business. This is episode nine in my series on building an ecommerce business from the ground up.

Building an Ecommerce Business, Part 9: YouTube Strategy

Startups and seasoned merchants alike can run into hiccups with managing customer service. Is it better to do it in-house or to outsource? Should you hire someone from the start? Cody McLain is CEO of SupportNinja, a customer service provider. He addresses the realities of operating a company in the Philippines, tips for business owners looking to expand customer service functions, and more.

Building an Ecommerce Business, Part 8: Customer Service

Listen in as the Practical Ecommerce editorial staff interviews interesting personalities in the ecommerce space.

hubhopper

Ecommerce Conversations, by Practical Ecommerce

hubhopper