As Invest, the insurance education program affiliated with the Independent Insurance Agents and Brokers of America, or the Big “I,” turns 50 this year it is launching new strategic initiatives aimed at attracting and developing talent in the agency system. Invest Executive Director Deborah Pickford and current Big “I” Invest Chair Lindsey Shank say the organization is experiencing robust growth and is adapting its programming to address new learning styles, create earn-and-learn opportunities for newcomers to the industry, and attract a diverse talent population. The post <a rel="nofollow" href="https://www.insurancejournal.tv/videos/18320/">Invest Rolling Out New Programs to Attract Talent to Independent Agency System</a> appeared first on <a rel="nofollow" href="https://www.insurancejournal.tv">Insurance Journal TV</a>.

As Invest, the insurance education program affiliated with the Independent Insurance Agents and Brokers of America, or the Big “I,” turns 50 this year it is launching new strategic initiatives aimed at attracting and developing talent in the agency system. Invest Executive Director Deborah Pickford and current Big “I” Invest Chair Lindsey Shank say the organization is experiencing robust growth and is adapting its programming to address new learning styles, create earn-and-learn opportunities for newcomers to the industry, and attract a diverse talent population. The post Invest Rolling Out New Programs to Attract Talent to Independent Agency System appeared first on Insurance Journal TV.

Podcasts – Insurance Journal TV

Invest Rolling Out New Programs to Attract Talent to Independent Agency System

If you’re the owner of a retail agency, or if you’re tasked with customer and prospect marketing in the agency, you will want to hear this recording. Safeco’s Chuck Blondino is obsessed with tracking data demonstrating how some firms grow more profitably than others. Some excerpts: Top-performing agencies hire a staff marketer, rather than leave marketing to chance. The owners act like CEOs rather than salespeople or sales managers. They are relentlessly cross-selling and seeking referrals. They build trust around product, experience and social cause. While he’s obviously a company guy at Safeco, Chuck spends his time counseling agencies. “My focus is constantly on helping independent agents grow, getting beyond the mindset of a producer owning an agency and becoming a CEO of the agency. I get really wound up around agency growth and the opportunity to do more, be more, help more in the community, and offer more opportunities to local folks for careers.” Chuck’s passion is contagious, so don’t miss this episode! The post <a rel="nofollow" href="https://www.insurancejournal.tv/videos/18249/">Why &#038; How Some Agencies Grow Faster</a> appeared first on <a rel="nofollow" href="https://www.insurancejournal.tv">Insurance Journal TV</a>.

If you’re the owner of a retail agency, or if you’re tasked with customer and prospect marketing in the agency, you will want to hear this recording. Safeco’s Chuck Blondino is obsessed with tracking data demonstrating how some firms grow more profitably than others. Some excerpts: Top-performing agencies hire a staff marketer, rather than leave marketing to chance. The owners act like CEOs rather than salespeople or sales managers. They are relentlessly cross-selling and seeking referrals. They build trust around product, experience and social cause. While he’s obviously a company guy at Safeco, Chuck spends his time counseling agencies. “My focus is constantly on helping independent agents grow, getting beyond the mindset of a producer owning an agency and becoming a CEO of the agency. I get really wound up around agency growth and the opportunity to do more, be more, help more in the community, and offer more opportunities to local folks for careers.” Chuck’s passion is contagious, so don’t miss this episode! The post Why &#038; How Some Agencies Grow Faster appeared first on Insurance Journal TV.

Why & How Some Agencies Grow Faster

Managers often dangle salary and bonuses to entice current and prospective employees to excitedly jump into action. Surprise! That fails sooner or later. Motivation expert Seth Preus (rhymes with “choice”) outlines the two motivator types: extrinsic and intrinsic. Extrinsic motivators, Seth says, are “the what,” such as salary, commission, bonuses, incentives and time off. “These are easy to implement, and it’s all about the money. But they give you the illusion of control. They&#8217;re temporary.” On the other hand, intrinsic motivators come from within the person—it’s “the why of work,” Seth says. “They’re more enduring. They’re more significant for retention, morale, client satisfaction – and they&#8217;re all free.” Seth also reviews his four categories of workers – stars, strivers, strugglers and slugs – and what to do with them next. If you seek some new ideas as a manager, this recording is for you. The post <a rel="nofollow" href="https://www.insurancejournal.tv/videos/18245/">Motivating Staff (Sans Money)</a> appeared first on <a rel="nofollow" href="https://www.insurancejournal.tv">Insurance Journal TV</a>.

Managers often dangle salary and bonuses to entice current and prospective employees to excitedly jump into action. Surprise! That fails sooner or later. Motivation expert Seth Preus (rhymes with “choice”) outlines the two motivator types: extrinsic and intrinsic. Extrinsic motivators, Seth says, are “the what,” such as salary, commission, bonuses, incentives and time off. “These are easy to implement, and it’s all about the money. But they give you the illusion of control. They&#8217;re temporary.” On the other hand, intrinsic motivators come from within the person—it’s “the why of work,” Seth says. “They’re more enduring. They’re more significant for retention, morale, client satisfaction – and they&#8217;re all free.” Seth also reviews his four categories of workers – stars, strivers, strugglers and slugs – and what to do with them next. If you seek some new ideas as a manager, this recording is for you. The post Motivating Staff (Sans Money) appeared first on Insurance Journal TV.

Motivating Staff (Sans Money)

Originally started in 2016 as an agency, and then evolving to an MGA, and now a reciprocal exchange, Kin.com demonstrates how technology and marketing can target specific consumers. Kin sells personal lines in areas where “people are unhappy” with insurance, such as coastal Florida. Kin doesn’t rely on agents or traditional marketing, Sean says. “Look at a football game – half the advertising is beer; the other half is insurance companies. Mass media isn’t the way for us. We target a specific audience who wants to buy online. We use a lot of data science with an eye toward reaching the customers we really want.” And they’re all ages, he says. “I’m 39 – I was sure I was building this company for people my age and younger. I was absolutely shocked when our average customer came in at the mid 50s.” A former insurance technology consultant, Sean observes: “It seems like there has been a lot of investment in insuretech, but as a percentage of total tech investment, it’s a smaller ratio than insurance is to GDP. So even now, the insurance industry is under-investing with respect to other industries. I think the investment will continue to increase.” The post <a rel="nofollow" href="https://www.insurancejournal.tv/videos/18242/">Startup Home Insurer Targets &#8220;Unhappy People&#8221;</a> appeared first on <a rel="nofollow" href="https://www.insurancejournal.tv">Insurance Journal TV</a>.

Originally started in 2016 as an agency, and then evolving to an MGA, and now a reciprocal exchange, Kin.com demonstrates how technology and marketing can target specific consumers. Kin sells personal lines in areas where “people are unhappy” with insurance, such as coastal Florida. Kin doesn’t rely on agents or traditional marketing, Sean says. “Look at a football game – half the advertising is beer; the other half is insurance companies. Mass media isn’t the way for us. We target a specific audience who wants to buy online. We use a lot of data science with an eye toward reaching the customers we really want.” And they’re all ages, he says. “I’m 39 – I was sure I was building this company for people my age and younger. I was absolutely shocked when our average customer came in at the mid 50s.” A former insurance technology consultant, Sean observes: “It seems like there has been a lot of investment in insuretech, but as a percentage of total tech investment, it’s a smaller ratio than insurance is to GDP. So even now, the insurance industry is under-investing with respect to other industries. I think the investment will continue to increase.” The post Startup Home Insurer Targets &#8220;Unhappy People&#8221; appeared first on Insurance Journal TV.

Startup Home Insurer Targets “Unhappy People”

Insurance Journal’s Elizabeth Blosfield recently spoke with Wilson Elser Partner Paul White about the spread of the coronavirus and what this means for the insurance industry. In this audio interview, White discusses how the insurance industry has learned from past pandemics and is prepared for another global outbreak, as well as how businesses can ensure they have the right coverage in place to protect against any resulting losses. The post <a rel="nofollow" href="https://www.insurancejournal.tv/videos/18267/">The Coronavirus and Its Impact on the Insurance Industry</a> appeared first on <a rel="nofollow" href="https://www.insurancejournal.tv">Insurance Journal TV</a>.

Insurance Journal’s Elizabeth Blosfield recently spoke with Wilson Elser Partner Paul White about the spread of the coronavirus and what this means for the insurance industry. In this audio interview, White discusses how the insurance industry has learned from past pandemics and is prepared for another global outbreak, as well as how businesses can ensure they have the right coverage in place to protect against any resulting losses. The post The Coronavirus and Its Impact on the Insurance Industry appeared first on Insurance Journal TV.

The Coronavirus and Its Impact on the Insurance Industry

When it comes to insurance, the answer is often &#8220;no,&#8221; says Jeff Bair, who heads independent agency marketing at Foremost. On this research-packed episode, Jeff outlines the continuing importance of the human factor in insurance sales. Amazon&#8217;s &#8220;add to cart&#8221; mantra has altered consumer behavior forever. But this category is different. Smart agents keep the lines of human communication open while offering a delicate balance of specific self-service options. Jeff describes these, and concludes: &#8220;Is there a fire of urgency in the house to rapidly provide digital services? I don&#8217;t think so, but you can definitely hear sirens in the distance. If you&#8217;re not designing your agency&#8217;s customer experience already, you should start. Look for areas where you can make the customer experience frictionless. Where can you use existing technologies, services from your carriers to make things as easy as possible for them, improving the experience and eliciting a positive emotion.&#8221; Each agency must design its own digital customer experience, he notes. The post <a rel="nofollow" href="https://www.insurancejournal.tv/videos/18215/">Shop Online? And Buy Online?</a> appeared first on <a rel="nofollow" href="https://www.insurancejournal.tv">Insurance Journal TV</a>.

When it comes to insurance, the answer is often &#8220;no,&#8221; says Jeff Bair, who heads independent agency marketing at Foremost. On this research-packed episode, Jeff outlines the continuing importance of the human factor in insurance sales. Amazon&#8217;s &#8220;add to cart&#8221; mantra has altered consumer behavior forever. But this category is different. Smart agents keep the lines of human communication open while offering a delicate balance of specific self-service options. Jeff describes these, and concludes: &#8220;Is there a fire of urgency in the house to rapidly provide digital services? I don&#8217;t think so, but you can definitely hear sirens in the distance. If you&#8217;re not designing your agency&#8217;s customer experience already, you should start. Look for areas where you can make the customer experience frictionless. Where can you use existing technologies, services from your carriers to make things as easy as possible for them, improving the experience and eliciting a positive emotion.&#8221; Each agency must design its own digital customer experience, he notes. The post Shop Online? And Buy Online? appeared first on Insurance Journal TV.

Shop Online? And Buy Online?

How can an industry accustomed to traditional workflows innovate? This installment offers a behind-the-scenes peek at a national program administrator and MGA. Executive Tom Kussurelis walks us through how innovation works at Arrowhead. &#8220;How we make it happen organizationally is a big piece of it,&#8221; he says. &#8220;You have to have representatives from all of the organization involved. Innovation isn&#8217;t just technology; it can be a business process. It can be how your organization is aligned to service the customer.&#8221; Committed to taking risks and learning from what works or doesn&#8217;t work, Arrowhead has invested or partnered on various fronts, including Plug and Play, APIs, IoT, drones and Amazon Web Services. Tom also has an interesting take on how best to work with insurtechs: &#8220;We want to find them after they pivot,&#8221; he explains. The post <a rel="nofollow" href="https://www.insurancejournal.tv/videos/18213/">Innovation is &#8216;Process,&#8217; Not Just Tech</a> appeared first on <a rel="nofollow" href="https://www.insurancejournal.tv">Insurance Journal TV</a>.

How can an industry accustomed to traditional workflows innovate? This installment offers a behind-the-scenes peek at a national program administrator and MGA. Executive Tom Kussurelis walks us through how innovation works at Arrowhead. &#8220;How we make it happen organizationally is a big piece of it,&#8221; he says. &#8220;You have to have representatives from all of the organization involved. Innovation isn&#8217;t just technology; it can be a business process. It can be how your organization is aligned to service the customer.&#8221; Committed to taking risks and learning from what works or doesn&#8217;t work, Arrowhead has invested or partnered on various fronts, including Plug and Play, APIs, IoT, drones and Amazon Web Services. Tom also has an interesting take on how best to work with insurtechs: &#8220;We want to find them after they pivot,&#8221; he explains. The post Innovation is &#8216;Process,&#8217; Not Just Tech appeared first on Insurance Journal TV.

Innovation is ‘Process,’ Not Just Tech

Is it possible for an insurtech to take a page from Switzerland – able to engage with any technology platform, including legacy carrier systems and competing agency management systems? Yes, says Marc Still, an investor and CEO of AVYST. The firm is dedicated to cleaning up haphazard and slow policy submissions, benefiting agents, brokers, MGAs, wholesalers, carriers – as well as the customer, who is frustrated with slow, repetitive processes as well. AVYST is &#8220;trying to put insurance back into insurtech,&#8221; says Marc. &#8220;We&#8217;re not about disrupting anybody. We need to address the legacy systems out there. You have to connect all those data points in an efficient way, and it doesn&#8217;t matter if you have the fastest API in the world. Two companies each own 40% of the agency management system marketplace – but they&#8217;re not innovators. It&#8217;s really important we partner with those folks so we can deliver products.&#8221; Listen to this recording as Marc, a Wall Street veteran, outlines why the insurance industry is an attractive investment. The post <a rel="nofollow" href="https://www.insurancejournal.tv/videos/18211/">Engaging with All Players</a> appeared first on <a rel="nofollow" href="https://www.insurancejournal.tv">Insurance Journal TV</a>.

Is it possible for an insurtech to take a page from Switzerland – able to engage with any technology platform, including legacy carrier systems and competing agency management systems? Yes, says Marc Still, an investor and CEO of AVYST. The firm is dedicated to cleaning up haphazard and slow policy submissions, benefiting agents, brokers, MGAs, wholesalers, carriers – as well as the customer, who is frustrated with slow, repetitive processes as well. AVYST is &#8220;trying to put insurance back into insurtech,&#8221; says Marc. &#8220;We&#8217;re not about disrupting anybody. We need to address the legacy systems out there. You have to connect all those data points in an efficient way, and it doesn&#8217;t matter if you have the fastest API in the world. Two companies each own 40% of the agency management system marketplace – but they&#8217;re not innovators. It&#8217;s really important we partner with those folks so we can deliver products.&#8221; Listen to this recording as Marc, a Wall Street veteran, outlines why the insurance industry is an attractive investment. The post Engaging with All Players appeared first on Insurance Journal TV.

Engaging with All Players

Steve Anderson didn&#8217;t set out to write a book about Jeff Bezos and Amazon&#8217;s astounding track record of cyclical experimentation, failure, experimentation and success. But in his research of strategic future issues for the IIABA Agents Council for Technology, he discovered some lessons for the insurance industry – taken directly from 20 annual shareholder letters written by Bezos. To truly innovate, the industry first needs to take more risk, and the proper sort of risk, Steve says. &#8220;In our industry,&#8221; he explains, &#8220;the core value most would say is, &#8216;We take care of our customer.&#8217; At Amazon a customer needing to contact them is a failure, not something of value.&#8221; Agents should look for self-service options for customers to fix things without contacting the agency. &#8220;What can we do to automate, paying attention to when the customer has a problem, and proactively reaching out to the customer and fixing it?&#8221; Steve says. In this enlightening installment, he outlines key nuggets from the new book, &#8220;The Bezos Letters&#8221; – available, surprise, on Amazon. The post <a rel="nofollow" href="https://www.insurancejournal.tv/videos/18156/">Insurance Industry: Follow Amazon, Take Some Risks!</a> appeared first on <a rel="nofollow" href="https://www.insurancejournal.tv">Insurance Journal TV</a>.

Steve Anderson didn&#8217;t set out to write a book about Jeff Bezos and Amazon&#8217;s astounding track record of cyclical experimentation, failure, experimentation and success. But in his research of strategic future issues for the IIABA Agents Council for Technology, he discovered some lessons for the insurance industry – taken directly from 20 annual shareholder letters written by Bezos. To truly innovate, the industry first needs to take more risk, and the proper sort of risk, Steve says. &#8220;In our industry,&#8221; he explains, &#8220;the core value most would say is, &#8216;We take care of our customer.&#8217; At Amazon a customer needing to contact them is a failure, not something of value.&#8221; Agents should look for self-service options for customers to fix things without contacting the agency. &#8220;What can we do to automate, paying attention to when the customer has a problem, and proactively reaching out to the customer and fixing it?&#8221; Steve says. In this enlightening installment, he outlines key nuggets from the new book, &#8220;The Bezos Letters&#8221; – available, surprise, on Amazon. The post Insurance Industry: Follow Amazon, Take Some Risks! appeared first on Insurance Journal TV.

Insurance Industry: Follow Amazon, Take Some Risks!

Meet Dave Gordon, CMO of Gallagher Bassett, the claims servicing organization. He&#8217;s not your average marketing exec. He originally wanted to be a doctor. Then he went into acting and accomplished a few interesting things. Next was experiential marketing. Along the way he developed a passion for why people should pay attention to their personal brands vis a vis their corporate brands. You&#8217;ll thoroughly enjoy this installment as a high-energy Dave dispenses a number of valuable tips originally expressed during his keynote at the 2019 Insurance Marketing Communications Association conference. &#8220;You are the CEO of the &#8216;brand called you,'&#8221; he says. The post <a rel="nofollow" href="https://www.insurancejournal.tv/videos/18015/">Avoiding &#8216;Garage Sale Communications&#8217;</a> appeared first on <a rel="nofollow" href="https://www.insurancejournal.tv">Insurance Journal TV</a>.

Meet Dave Gordon, CMO of Gallagher Bassett, the claims servicing organization. He&#8217;s not your average marketing exec. He originally wanted to be a doctor. Then he went into acting and accomplished a few interesting things. Next was experiential marketing. Along the way he developed a passion for why people should pay attention to their personal brands vis a vis their corporate brands. You&#8217;ll thoroughly enjoy this installment as a high-energy Dave dispenses a number of valuable tips originally expressed during his keynote at the 2019 Insurance Marketing Communications Association conference. &#8220;You are the CEO of the &#8216;brand called you,'&#8221; he says. The post Avoiding &#8216;Garage Sale Communications&#8217; appeared first on Insurance Journal TV.

Avoiding ‘Garage Sale Communications’

Ryan Collier, chief digital officer of wholesale broker Risk Placement Services, says he&#8217;s on a mission to &#8220;break a broken industry.&#8221; Commercial insurance transactions take 60 days to complete, he says, unlike any other industry. On this entertaining recording, Ryan breaks down how his team challenged the status quo and dramatically reduced the online application process for cyber coverage to minutes with only four questions. The industry needs to get away from binders, Ryan says. &#8220;Customers don&#8217;t want 60 or 90 days. They want a policy.&#8221; Insurance professionals need to &#8220;eThink Insurance,&#8221; says Ryan. &#8220;One of my frustrations is to see people protect their jobs. They say, &#8216;I&#8217;m going to color inside the lines. I&#8217;m not going to fail.&#8217; I fail a lot at RPS, but thankfully we succeed more than we fail.&#8221; The post <a rel="nofollow" href="https://www.insurancejournal.tv/videos/18013/">Insurance Industry Should &#8220;Challenge Status Quo&#8221;</a> appeared first on <a rel="nofollow" href="https://www.insurancejournal.tv">Insurance Journal TV</a>.

Ryan Collier, chief digital officer of wholesale broker Risk Placement Services, says he&#8217;s on a mission to &#8220;break a broken industry.&#8221; Commercial insurance transactions take 60 days to complete, he says, unlike any other industry. On this entertaining recording, Ryan breaks down how his team challenged the status quo and dramatically reduced the online application process for cyber coverage to minutes with only four questions. The industry needs to get away from binders, Ryan says. &#8220;Customers don&#8217;t want 60 or 90 days. They want a policy.&#8221; Insurance professionals need to &#8220;eThink Insurance,&#8221; says Ryan. &#8220;One of my frustrations is to see people protect their jobs. They say, &#8216;I&#8217;m going to color inside the lines. I&#8217;m not going to fail.&#8217; I fail a lot at RPS, but thankfully we succeed more than we fail.&#8221; The post Insurance Industry Should &#8220;Challenge Status Quo&#8221; appeared first on Insurance Journal TV.

Insurance Industry Should “Challenge Status Quo”

Borrowing can be a good business decision for agencies looking to expand. But which are the best bets? You may want to hire new producers, invest in technology, or buy a book of business or agency. These choices help ensure agency debt is productive and doesn&#8217;t leave you over leveraged. On this installment, InsurBanc CEO David Tralka talks about some basic dos and don&#8217;ts when it comes to borrowing. &#8220;Every agency should put itself into a position to borrow cash,&#8221; says Dave. &#8220;Even if it doesn&#8217;t need it, the process is important. If you can tell a good story to a bank, that&#8217;s valuable. Using credit and debt can be a powerful driver of growth.&#8221; Dave also sees more owners selling off pieces – rather than the entire agency – to recapitalize the firm and watch the value grow. The post <a rel="nofollow" href="https://www.insurancejournal.tv/videos/18011/">Who Wants Agency Debt? You Might!</a> appeared first on <a rel="nofollow" href="https://www.insurancejournal.tv">Insurance Journal TV</a>.

Borrowing can be a good business decision for agencies looking to expand. But which are the best bets? You may want to hire new producers, invest in technology, or buy a book of business or agency. These choices help ensure agency debt is productive and doesn&#8217;t leave you over leveraged. On this installment, InsurBanc CEO David Tralka talks about some basic dos and don&#8217;ts when it comes to borrowing. &#8220;Every agency should put itself into a position to borrow cash,&#8221; says Dave. &#8220;Even if it doesn&#8217;t need it, the process is important. If you can tell a good story to a bank, that&#8217;s valuable. Using credit and debt can be a powerful driver of growth.&#8221; Dave also sees more owners selling off pieces – rather than the entire agency – to recapitalize the firm and watch the value grow. The post Who Wants Agency Debt? You Might! appeared first on Insurance Journal TV.

Who Wants Agency Debt? You Might!

Just as highway traffic will slow down when the road signs are complicated, consumers navigating apps and websites often will give up when they&#8217;re presented with too many instructions and words. Less can be more, according to Allstate&#8217;s user experience content lead, Clifton Simmons, who led a spirited conversation at the 2019 Insurance Marketing Communications Association (IMCA) Conference. On this podcast Clif reprises some key points from that talk, including an overview of how his team dramatically increased usage of the Allstate claims app. Claims reported via the app went from 3,400 to 70,000 per month when Allstate added live chat and removed &#8220;the sea of words we were throwing at them.&#8221; Claimants trying to deal with fixing their cars &#8220;need baby steps,&#8221; Clif says. &#8220;If you give them too much at once, it becomes noise. It leads to confusion.&#8221; The post <a rel="nofollow" href="https://www.insurancejournal.tv/videos/18009/">User Experience Simplified</a> appeared first on <a rel="nofollow" href="https://www.insurancejournal.tv">Insurance Journal TV</a>.

Just as highway traffic will slow down when the road signs are complicated, consumers navigating apps and websites often will give up when they&#8217;re presented with too many instructions and words. Less can be more, according to Allstate&#8217;s user experience content lead, Clifton Simmons, who led a spirited conversation at the 2019 Insurance Marketing Communications Association (IMCA) Conference. On this podcast Clif reprises some key points from that talk, including an overview of how his team dramatically increased usage of the Allstate claims app. Claims reported via the app went from 3,400 to 70,000 per month when Allstate added live chat and removed &#8220;the sea of words we were throwing at them.&#8221; Claimants trying to deal with fixing their cars &#8220;need baby steps,&#8221; Clif says. &#8220;If you give them too much at once, it becomes noise. It leads to confusion.&#8221; The post User Experience Simplified appeared first on Insurance Journal TV.

User Experience Simplified

Listen to this high-energy podcast as Westfield&#8217;s distribution leader Chris Cline walks us through the rationale behind the company&#8217;s recent rebrand. The word &#8220;insurance&#8221; was dropped from the name, as Westfield &#8220;thought about the customer and risk differently,&#8221; expanding from the concept of basic insurance policies. Chris provides observations on the pros and cons of the M&#038;A frenzy. He sees an urgent need for agency principals to intentionally address a succession plan. These issues are not just top-of-mind for Chris; he wants to talk them out as the enthusiastic host of his own podcast, called &#8220;Closing the Gap,&#8221; covering issues and opportunities in the independent agency channel. The post <a rel="nofollow" href="https://www.insurancejournal.tv/videos/18004/">Westfield Seeks to Elevate Message</a> appeared first on <a rel="nofollow" href="https://www.insurancejournal.tv">Insurance Journal TV</a>.

Listen to this high-energy podcast as Westfield&#8217;s distribution leader Chris Cline walks us through the rationale behind the company&#8217;s recent rebrand. The word &#8220;insurance&#8221; was dropped from the name, as Westfield &#8220;thought about the customer and risk differently,&#8221; expanding from the concept of basic insurance policies. Chris provides observations on the pros and cons of the M&#038;A frenzy. He sees an urgent need for agency principals to intentionally address a succession plan. These issues are not just top-of-mind for Chris; he wants to talk them out as the enthusiastic host of his own podcast, called &#8220;Closing the Gap,&#8221; covering issues and opportunities in the independent agency channel. The post Westfield Seeks to Elevate Message appeared first on Insurance Journal TV.

Westfield Seeks to Elevate Message

Actuarial consultant Linda Brobeck of Pinnacle Actuarial Resources, Inc., discusses how the insurance industry is adapting to the increased frequency and intensity of wildfires. Linda addresses how climate change, the urban-wildlife interface and local regulations are shaping the industry&#8217;s approach and response to increasingly severe wildfire events. The post <a rel="nofollow" href="https://www.insurancejournal.tv/videos/18107/">SPONSORED: The Insurance Industry Reckons with a New Era of Wildfires</a> appeared first on <a rel="nofollow" href="https://www.insurancejournal.tv">Insurance Journal TV</a>.

Actuarial consultant Linda Brobeck of Pinnacle Actuarial Resources, Inc., discusses how the insurance industry is adapting to the increased frequency and intensity of wildfires. Linda addresses how climate change, the urban-wildlife interface and local regulations are shaping the industry&#8217;s approach and response to increasingly severe wildfire events. The post SPONSORED: The Insurance Industry Reckons with a New Era of Wildfires appeared first on Insurance Journal TV.

hubhopper

Podcasts – Insurance Journal TV

hubhopper